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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎12-06-2013
My Device: None
My Carrier: MTN-NG

Backing Up and Restoring

On my friend's Blackberry Curve 8520 device, I backed up her BBM Contacts using her email, the OS she had on it then supported normal email addresses on the BBM app itself. She then installed an updated OS on it, but this one only supports Blackberry ID login, backup and restore, I now can't use her normal email to restore the contact. What do I do?????