Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎04-08-2014
My Device: Blackberry Bold
My Carrier: Vodafone

Backing up and restoring emails



I have a blackberry that is connected to a bes on domain we no longer us so it hasn't recieved any new email for 2 weeks. It has been using imap to get the new domain via Google. We now want to use office 365 instead with blackberry cloud for 365.


My question is, if I backup the blackberry - wipe it, add it to the new bes on office 365. Would I be able to restore the email to 1 inbox. At the mo theres inbox and inbox desktop.