12-11-2008 11:56 PM
I have problem with backup. When I backup I always get "Unknown Error" when it gets to "On-Board Device Memory".
I'm using Blackberry Bold v. 185. DM 4.6. I also already tried to backup one by one using advance backup. But when I tried to backup "On-Board Device Memory" unknown error occours again.
Anyone have solution?
Any help would be appreciated...
12-12-2008 01:25 AM
I see two strategies can be applied.
The first: Try to use another version of Blackberry Desktop Manager
The second: If previous versions of BB Desktop Manager do not help, backup all your sensitive data (Contacts, Memos, etc) that can be saved. After that wipe your device memory.Go to Options-Security Options-General Settings
Open screen menu and select "Wipe handheld". After that - restore your data back.