08-28-2012 12:00 PM
Running Desktop 220.127.116.11.
Desktop doesn't save change in backup location.
I have tried the following:
1) Changed the backup location under device options
2) Changed the backup location under desktop options
3) Changed the backup location via the registry.
Everytime I restart the desktop it returns to the default location.
08-28-2012 12:34 PM - edited 08-28-2012 12:39 PM
I can replicate this...that is a problem indeed! As a work around, I discovered that if you make the target folder change "on the fly" as you actually execute a backup, then the change is retained for future use. But, as you say, via any other means (though I decided not to edit my registry!!), the change is not saved between Desktop Software sessions.
I also discovered that, after you make the change in via 1 or 2 in your methods, then actually take a backup before shutting Desktop Software down, then the configuration change is likewise retained.
08-28-2012 12:42 PM
Thanks for the very quick response.
I'm not sure what you mean by making a folder change "on the fly". When I click the Backup menu option, or the back up now button, I am not prompted for a location.
08-28-2012 01:04 PM
08-28-2012 01:10 PM
Oh...I bet I know what happened...see this:
At some point, you must have checked that bottom box that I circled, which prevents this dialog from appearing again. Hence, you need to do as I earlier recommended...make the change in Device Properties and take a backup, both within the same Desktop Software session...then the setting should be preserved the next time you launch the Desktop Software.
08-28-2012 01:22 PM
I don't have the options you are showing:
I don't know how to show a screen shot. Under Device Options, I have the option to change the save backup file to: and I can encrypt the backup file. That's it for options.
I'm on WinXp. Does that matter?
08-28-2012 01:26 PM
08-28-2012 06:24 PM