07-05-2010 12:55 PM
Lately when I backup my BB using the Desktop Manager, I get a message that says "Backup successful. [Profiles] 11 of 12 successful"
I have no idea what this means, or how to figure out which profile isn't being backed up. Can anyone help?
07-05-2010 07:53 PM
Have you tried looking at the backup log?
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
07-07-2010 10:09 PM
I solved the problem by connecting the phone to the Desktop Manager, going to the Backup & Restore area, clicking "advanced" and clearing the Profiles from the device database.
That left me with just the 5 profiles that originally come with the phone. Then I added the 4 exceptions (special ring tones for 4 contacts), and backed it up again. It now shows 9 profiles and they all backed up.
I don't know what the other Profiles were, but I'm OK now.