10-23-2008 05:57 PM
Every time I try to conduct a backup, i get the same error:
"Error backing up database(s)."
the step in the background is:
Anyone know why this is happening?
I have the 4.5 beta operating system for my 8830 but this problem was ocurring with the official release version 4.2 or whichever it was (meaning it's not the new system).
Help would be appreciated; thanks!
Solved! Go to Solution.
10-23-2008 09:30 PM - edited 10-23-2008 09:30 PM
So it keeps failing when it gets to the Browser Push Options? If it keeps failing on the same one it likely means that there is a corrupt entry in that database. So you can try a few things:
Let us know how it goes
10-23-2008 11:03 PM
Thank you VERY much for your expeditious assistance! So, going through the advanced backup ONE item at a time... i discovered that it is my Flex Wallet that is causing the crash (apparently the item which follows immediately AFTER browser push options!) and now I've manually backed up everything BUT the FW.
Any idea how i can fix it so that the FW can be included and i can once again easily backup the whole device? Thank you again!
10-23-2008 11:08 PM
10-24-2008 12:27 AM
I checked on the website and the only thing it mentions about backing up the software is if you're upgrading to a newer version of the program
Backup Wallet Files
Highly Recommended. Before performing the upgrade, please backup your wallet file(s) as a
precaution. The easiest way to backup your files is to copy them to a different location such as a
CD, USB drive, external hard drive etc. FlexWallet wallet files can be identified with a ".fw2"
extension and a golden document icon with a blue lock.
The website is http://www.pocketinformant.com/support.php
The link to the PDF documentation is called "FlexWallet for BlackBerry"
Maybe try emailing them to see if it's able to be backed up with the Desktop Manager