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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-08-2009
My Device: Not Specified

Re: Backup fails - "Unknown Error"

Hi people,


Ive been having this issue and have just resovled it... "unkown error"


Its so annoying!!


In order to complete a successfull backup, you will need to format your device memory MENU, OPTIONS, MEMORY, OPTIONS, THEN FORMAT DEVICE MEMORY.


You will not lose any data stored on your device, but i would recommend you make a backup, before you FORMAT device memory, i understand that you will get "unkown error" but it will back up all the rest of yor data on the computer.