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New Member
Posts: 1
Registered: ‎12-26-2008
My Device: Not Specified

Backup file not found

I wanted to restore just the appointments file to my 8310, so I used the Advanced button.  However, the Desktop Manager could find no backup file.  That is the window on the left remained empty.  As a test, I backed up my BB and it went to the same folder as the backup file I wanted the DM to find.  The DM couldn't even recognize the backup file I just saved. 

 

If I use the Restore (instead of the Advanced) button, it can find the files.  But I only want to back up the appointments.

 

Any suggestions?

 

John

Guru II
Posts: 21,976
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Backup file not found

You have to go up to File >Open and browse to the backup file you want.  Then you can selectively restore. 

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Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Backup file not found

The default location the backup saved to is your My Documents folder. So if you do a File | Open browse to My Documents to see if you see the IPD file with the data that you did the backup on
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