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New Member
Posts: 1
Registered: ‎12-20-2009
My Device: Pearl 8100
My Carrier: O2 -unlocked

Bad Luck Blackberry! (Red Light)

Hey guys,


I reccently bought a blackberry from a second hand store, worked fine. Until i put all my gadgets in it (sim card, media card) then it started red lighting, reloading, working for like 3 seconds if i'm lucky then dieing again. I charged it fully. And after hours of frustration decided I would just take it back, although on my way to take it back I found out that it actually worked as long as I didn't have my media card inserted. But that was no good, so i took it back they did a full phone dignostics test with my memory card and declared it '**bleep**ed'.


So i got another blackberry. Working fine, put my sim and memory card in it, got all the updates, once it had finished I disconnected it from the computer and..., wham, exactly the same problem! Now i can't use my NEW (well, new second hand..) blackberry with a memory card either!


Any ideas guys? I bought this blackberry so I could talk to someone I care about very much on blackberry messenger, and all these problems are stressing me out, especially since a month before all of this, I had another blackberry die on me due to media card problems. I don't think the problem is specific to my media card because I used someone elses media card in it and it did the same thing.


Please help!Smiley Sad

Posts: 95,163
Likes: 24,501
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bad Luck Blackberry! (Red Light)

Read this on how fix the Media Card (courtesy of John Clark, another expert here in the Forum):

1. Removed the Media Card from the device and put in a card reader. This makes the rest of the process much quicker. However, you can do it with the card in the device.

2. Copy the entire contents of the card to your PC.

3. Put the card back in the device and go to Options >Media Card >Menu key >Format Card. This will wipe the card and reformat it. (if using a card reader remove the card and put it back in the reader.)

4. Now copy back JUST the media to the device. Do NOT copy back any "BBthumbs.dat" files or any system files. I went through the entire folder and deleted every .dat file before copying the contents of the music folder and pictures folders back to the device. The device will recreate these files. Also, I didn't copy the actual "music" folder but rather just copied the contents and pasted in the card's \Blackberry\music folder. Do this for each folder.

5. When finished put the card back in the device and try the Media App again. It should scan for music. If you have lots of music it can take 5-10 minutes. During scanning you can open the Music app and you should be able to see the songs moving around in the list as the device scans

If after transferring all your files back you still get a stuck scanning bar or device reboots then you have a conflicting file on the card. I've seen video files do this but it could be a music file too or (less likely) a picture file. Remove all the files you transferred and see if the reboots stop. Then add back each folder one at a time to see if you can narrow down to the folder that's causing it. Once you find the folder then you can narrow down to a particular file.

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