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BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎01-21-2013
My Device: Blackberry Curve 9300
My Carrier: Vodafone AU

Bad Video Quality.

Recently I have been experiencing terrible video quality while watching youtube videos. I have tried reinstalling the os, downloading youtube players and tried using my mobile carrier to view videos. However none of these seem to have worked. Its mainly the video quality everything else is fine.


Help is appreciated.

Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Bad Video Quality.

Hello CONFLICCT1234 and welcome to the BlackBerry Support Community Forums.


Sorry to hear you're experiencing an issue with YouTube videos on your device.


What is your software version? Are you using Wi-Fi or the mobile network to view the videos? 


Have you done a reboot by pulling the battery? 


Do you encounter any error with YouTube or just the resolution seems off?



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