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New Contributor
Posts: 2
Registered: ‎12-27-2012
My Device: BOLD 9000
My Carrier: Orange France

Bad colours on camera

I get pink colour instead of white when using the camera though perfectly ok if I use video

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Bad colours on camera

Does it do the same thing after a battery pull?  If so, I think this could be a hardware issue.  Can you take it to the store or repair shop?

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New Contributor
Posts: 2
Registered: ‎12-27-2012
My Device: BOLD 9000
My Carrier: Orange France

Re: Bad colours on camera

I tried a few battery pulls without success. What puzzles me is that the Video works perfect. It is the camera that will display bad colours mostly pink instead of white. I have tried all options for white balance with no success

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Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Bad colours on camera

That is strange.  I would recommend a software reload but I think you should have the store check it out first.  I'm not sure how old your phone is, but I know the bold 9000 series was launched in 2008.

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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