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Contributor
Posts: 38
Registered: ‎03-31-2010
My Device: Torch 9800
My Carrier: Orange

Battery Problem or OS 6 Problem?

[ Edited ]

Hi

 

I am still having battery problems.

 

I have tried most of the solutions offered in this forum, yet my Torch 9800 (the second one in 3 months) still behaves erratically insofar as battery consumption goes. Like others, I find the battery drains at about 8-10% per hour and, even when it is switched off, it carries on at this rate. This morning the alarm failed to go off to wake me up. The reason: the battery had drained completely even though it was fully charged shortly before going to bed and the phone switched off overnight. How weird is that? I attach a screenshot of the battery charge ups and downs.

Screen_20111005_14511.jpg

When I put the phone on charge, this morning, it when through a re-boot sequence. So, the battery hadn't just run down. Something else had happened to cause a re-boot.  The custom sound settings had all been re-set to default.  That annoying little clock whizzes round for anything up to 2 minutes at a time during which the phone locks.

Having re-installed the OS on three occasions, and having to thereafter try to recover lost data and re-install eMail connections,  and then renewing subscriptions to Docs2Go and Buddyguard, it is a major - and very annoying - time-consuming exercise.

If the Torch is not designed to run many 3rd Party applications on it (I have those listed below) then we should be warned. But to run silent applications that are not detectable from the Home Screen is not good enough - I say this because it is the only explanation I can fathom for why the little clock whirls round onscreen and locks up the phone while it does whatever it does. All the same, I have checked Application Manager and can find nothing running, other than the phone - yet I am not using the phone while I am in Application Manager ! The CPU usage goes up to 100% and, even now, is showing 99%.

 

applicationusage.jpg

 

There must be a problem with the latest OS, as this never happened before and many, many people on this site are complaining about the same issue.  I cannot be doing with wiping and re-installing OS, apps and data every few days. I need a phone that I can rely on and one that will at least last through the working day, without conking out on the train home.

As it is, I am under the impression that the Torch 9800 phone is not fit for purpose. I notice that since the Torch 9800, BB have released 2 subsequent versions. It would be useful to know if users of the 9810 or 9860 have this problem.

So, I hope RIM updates the OS as soon as possible, to resolve the phone usage when idle,  and sorts out this major problem for the 9800.

Regard

Anthon

OS Version: 6.00 Bundle 2554 (v6.0.0.576, Platform 6.6.0.216)

Applications:
Battery Booster Pro v 1.2
BBC iPlayer
Blackberry Travel v 1.1.45.99
BuddyGuard Pro v 2.2.0.1
DB Rainavigator v 7.60.15
Documents To Go v 2.0005.105
Documents To Go Files v 2.0005.105
DriveSafe.ly Pro Complimentary v.2.100
Facebook v 2.0.0.50
Google Maps v 4.5.3
GPSLogger II v.2.3.1.2
Lloyds TSB Mobile Banking v.1.3
My PIN Barcode for BBM v2.1
One Touch Flashlight v 2.77
PDF To GO v. 2.0005.105
Poynt v.1.8.3
QR Code Scanner Pro Free v1.915
Qype v.3.1.54
Roboform for Blackberry v 1.2.6
Slide2Open Free v.1.500
Trainline TIckets v 1.1.33
Train Times v 1.9.8
Tube Map v 1.21.1
Twitter v2.0.0.16
Up2Date Free v1.110
Worldmate v.4.0.71.52
Your Orange v 1.0.66
YouTube v 1.0.0.40
Highlighted
Contributor
Posts: 38
Registered: ‎03-31-2010
My Device: Torch 9800
My Carrier: Orange

Re: Battery Problem or OS 6 Problem?

Hi

 

OK, I apologise if my last message was a bit of a rant, but it was an expression of the frustration I have with a phone that promised so much yet delivers relatively little in terms of reliability. At £499.99 RRP for the phone, one expects reliability and at least 24 hours from a battery charge.

Does RIM have a solution - or is one being worked on - as I am contemplating swapping my Torch for an iPhone? Having been a BB user for over 2 years, I will be sorry to lose some of the functions offered by BB, but it is impossible to rely on a phone which requires you to carry around a charger in order to get through the working day and ensure that the trip home is not without a functioning phone.

 

The real worry is for anyone who may need to use their BB Torch phone in an emergency eg on the way home and discovers a flat battery. What then? A liability issue perhaps!

 

Regards

 

Anthony

 

 

 

OS Version: 6.00 Bundle 2554 (v6.0.0.576, Platform 6.6.0.216)

Applications:
Battery Booster Pro v 1.2
BBC iPlayer
Blackberry Travel v 1.1.45.99
BuddyGuard Pro v 2.2.0.1
DB Rainavigator v 7.60.15
Documents To Go v 2.0005.105
Documents To Go Files v 2.0005.105
DriveSafe.ly Pro Complimentary v.2.100
Facebook v 2.0.0.50
Google Maps v 4.5.3
GPSLogger II v.2.3.1.2
Lloyds TSB Mobile Banking v.1.3
My PIN Barcode for BBM v2.1
One Touch Flashlight v 2.77
PDF To GO v. 2.0005.105
Poynt v.1.8.3
QR Code Scanner Pro Free v1.915
Qype v.3.1.54
Roboform for Blackberry v 1.2.6
Slide2Open Free v.1.500
Trainline TIckets v 1.1.33
Train Times v 1.9.8
Tube Map v 1.21.1
Twitter v2.0.0.16
Up2Date Free v1.110
Worldmate v.4.0.71.52
Your Orange v 1.0.66
YouTube v 1.0.0.40