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New Contributor
Posts: 2
Registered: ‎09-25-2013
My Device: 8520 Curve
My Carrier: Vendor

Battery Problem

my battery is not getting charged after being completely drained off. when charging its showing RED LED after that a battery symbol with a red cross is displayed on the screen.
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Battery Problem

Hi vabzplanet

 

Welcome to BlackBerry Support Forums

 

Draining our BlackBerry Battery completely is not a good idea ! However .. if our BlackBerry battery drain completely then it may take more time to charge then usual . So leave it while connected to a wall charger having a good source of power supply for another few hours and check the result .

 

Or if you can manage another good fully charged BlackBerry battery then test it on your device , it will let you know if the problem is within your Battery or the device itself .

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New Contributor
Posts: 2
Registered: ‎09-25-2013
My Device: 8520 Curve
My Carrier: Vendor

Re: Battery Problem

Thanks ...

i tried with newly charged battery..its working fine ...

i suspect battery problem & have kept my device for charging... 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Battery Problem

Hi there,

 

You're most welcome....I'm glad you figure it out !

 

 

Cheers !

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.