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New Member
Posts: 1
Registered: ‎12-22-2012
My Device: Curve 8520
My Carrier: O2

Battery Problems

Good Morning All

 

My battery is quite old and is losing charge quickly. I purchased a new one (with correct code number) via Amazon. It came up with the battery/red line symbol and wouldn't charge at all. I've had two replacements since then and each one has the same problem. Any ideas?

Highlighted
Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Battery Problems

[ Edited ]

Hello KateMcCormick,

 

Welcome to the forums. 

 

If you insert your original battery do you have the same issue or does your BlackBerry smartphone boot up? 

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Battery Problems

[ Edited ]

While using BlackBerry accessories its always recommended that you use original accessories. Check the below image and use the any battery from the top two pic. Last (3rd) one is not an original accessories.

 

Untitled.jpg

tanzim                                                                                  
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