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New Contributor
Posts: 2
Registered: ‎10-19-2012
My Device: blackberry 9790
My Carrier: My Maxis

Battery cannot charge,9790

When i wanna charge my blackberry smartphone 9790 with a charger it shows "the charging that connected to your blackberry device cannot charge your battery".

Can someone help me? it shows a box and of the charging source cannot charge your phone.

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Battery cannot charge,9790

[ Edited ]

Hello zhenghao104, 

 

Welcome to the forums. 

 

Are you getting this error when you use a wall charger and when you charge using a USB cable and a computer? Are you able to test with a different charger to see if you have the same issue? 

-SR

 

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