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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎03-26-2013
My Device: 9550 storm 2
My Carrier: Iusacell

Battery draining so fast!

A year ago, I got a 9550 storm 2. I have never experienced any issue until last week. I traveled, and I have been using it normally. But I cannot get why is the battery draining so fast. The reason of this, I think, is that the device gets so hot, even if I am not using it...


I have:

-pulled out the battery several times

-Deleted everything (photos, videos, SMS, messages...)

-turned WI-fi off

-turned Bluetooth off

-used the same charger i got with the phone

-Closed all the applications running on the device

-Got the lowest screen brightness


Thanks in advance for any help! Smiley Happy

Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Battery draining so fast!

Hi gudencio and welcome to the BlackBerry Support Community Forums!


If you hold down your menu key, which applications appear in the Application Switcher window?






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Posts: 1
Registered: ‎04-25-2013
My Device: BB Storm 9520 (RBE41GW)
My Carrier: KPN

Re: Battery draining so fast!



I just bought a new 9520 and experienced the same problem.

My battery won't last for 1 working day.


What do you mean with holding down the menu key??

Is it the key with the BB logo?

In that case I see Browser; Messages; Startscreen and Phone


Besides that it is not possible for me to charge the Storm while active.

I need to shut the phone down. (very odd)


I discovered (too late) that the 9520 that  I bought on the free market is a Vodaphone telephone.

I use KPN in the Netherlands as a provider.

Could this be also a root cause of draining the battery? (roaming)


Could you please give me some advise??


Thank you and very kind regards,