Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 9
Registered: ‎01-22-2012
My Device: Torch 9860
My Carrier: Pelephone

Battery draining too fast

Torch 9860 with one original battery and one bought online.

My batteries drain completely in minutes when I use wifi, and get fully charged in minutes afterwords. Is that a phone issue or a battery issue?

Thank you.

New Contributor
Posts: 8
Registered: ‎11-25-2013
My Device: bold 9900
My Carrier: Globe PH

Re: Battery draining too fast

Hold the Blackberry key, after a few seconds it'll show the open apps. Close the ones that u dont use. 


if it's still draining, try a battery pull for like 30 seconds then re insert it.



if it still doesnt work. replace your battery. 

Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: Battery draining too fast

With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.


Here are some good charging tips, please read and you'll see that many of them will apply to you.
And here: http://supportforums.blackberry.com/t5/BlackBerry-Community-Post/Power-Saving-Tips-for-your-BlackBer...





Please thank those who help you by clicking the original button.
If your issue has been solved, please resolve it by marking "Accept as Solution"