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New Contributor
Posts: 8
Registered: ‎06-03-2012
My Device: Torch 9860
My Carrier: Globe

Battery heating, battery drained FAST T___T

All of a sudden my phone would become hot, then it drains so fast...I tried restarting, turned it off for a day, took away tbattery for countless of times, delete some apps, NOTHING SEEMS TO WORK PLEASE HELP Smiley Sad 

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Battery heating, battery drained FAST T___T

Himerylldve,

 

check the below knowledgebase article -

 

  • KB31531 The BlackBerry 7 smartphone may feel warm during use

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New Contributor
Posts: 8
Registered: ‎06-03-2012
My Device: Torch 9860
My Carrier: Globe

Re: Battery heating, battery drained FAST T___T

thanks for the info. but, though I am not using it still gets hot...I was even late at school last monday bec. my phone didn't alarm...when I slept it is in full charge...idk what to do Smiley Sad  and now my bmm is gone. but on my app world it is installed but has no "delete" button...what should I do Smiley Sad