Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-06-2012
My Device: Torch 9860
My Carrier: Vodafone

Battery life

I know this is probably a silly question but.  My Blackberry 9860 battery is about a month old everything was working fine up until a couple of days ago now I am lucky to get 5 or 6 hours of battery life. Could this be that the battery is useless or could it be the phone itself?  Or is there possibly something running in the background that I am not aware of? (This is not after heavy useage)

Posts: 96,050
Likes: 24,618
Solutions: 6,417
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Battery life

Press your menu.key about two seconds. The ribbon bar popup will indicate which apps are active. Make sure the browser is closed using the menu key > exit or close.

And, this will stop all unecessary background processes: Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Posts: 10
Registered: ‎10-14-2010
My Device: Curve 8520
My Carrier: Mobinil

Re: 9860 Battery life


i just got the torch 9860 and the battery life is extraordinary short

it can hardly make 10-12 hours standby.

i have V7.1 software and was wondering if there is a problem with my battery or is this a general comment about this model??