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New Contributor
Posts: 2
Registered: ‎12-29-2011
My Device: BlackBerry Bold 9930
My Carrier: Sprint

Battery not charging

I got my bold 9930 about a week ago and everything is running smoothly except for the battery. Whenever I want to charge it, a message comes up and says that my phone cannot charge with this charging station or whatever. So I try different outlets or my computer and I always end up having to pull the battery and restart it. Then its all fine. Any advice as to what I should do?

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Battery not charging

Sounds like a faulty battery.  Especially since you've tried charging it with the USB cable and your computer.  I'd take it back to the store so they can check it out.  You've done everything I could think of.  You could try another USB cable just in case.

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New Contributor
Posts: 2
Registered: ‎12-29-2011
My Device: BlackBerry Bold 9930
My Carrier: Sprint

Re: Battery not charging

Alright, thank you!