02-13-2013 11:18 PM
I have a new battery in my BB Curve 9360 and it doesn't take a full charge. When I plug it in the charge symbol will come on and a short time later (times vary) it'll stop charging even though the battery isn't completely charged. I've three different charging cords but the same thing happens each time. Thanks for any help you can provide.
02-14-2013 01:30 PM
Hi and Welcome to the Community!
It is possible that your battery or your charger has experienced a problem...to test, this sequence is needed:
Do the same with different chargers. The results of this will indicate if it's your battery or your charger that has the problem. It may also be your BB itself...the results should also help indicate if that is so.
Good luck and let us know!