Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-03-2013
My Device: Blackberry Torch 9860
My Carrier: Digicel

Bbm issues

I recently updated my blackberry torch on the bb desktop manager to 7.1 bundle 2061 after which my bbm went haywire. It went back to the older version, bbm 6, I restored contacts several times. Eventually I was able to upgrade to the latest version of bbm voice however, my blackberry ID was not matching up with the password I had so I lost all my contacts. Now that I have  gotten back most of my contacts there is just one contact in particular that I cannot reply to. This particular contact got a new bb and probably restored contacts. I cannot send any messages to them but they can send and receive messages as normal with their other contacts including me. We tried deleting and re adding nothing works!  Now another issue came up I cannot respond to anyone in a multiple group chat. I keep getting an x. But my other contacts are fine I could send and receive as normal HELP!Smiley Sad