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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎04-17-2012
My Device: Bold 9700
My Carrier: Orange

Bbm on bold

hi all I bought a bb bold on Saturday Put a pay and go sim card from orange in it rang to get bbm set up and I'm still waiting for it to be activated. I've rang them everyday since only to be told it will be on within 24 hours and I don't need to keep ringing but it has been 4 days now is this normall or have they got me on a run around. Also is there anyway of activating it through the phone itself or do I just keep waiting. Thanks in advance for any help
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Hall of Famer III
Posts: 59,093
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Bbm on bold

Hi and Welcome to the Community!

All of your services are delivered by your mobile service provider, so you have to work through them. However, it might be the service plan level you've chosen...quite often, PayGo plans aren't adequate to enable things like BBM. But, that varies greatly from carrier to carrier, so only they can say for sure.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

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