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New Contributor
Posts: 3
Registered: ‎04-21-2013
My Device: bold 9780
My Carrier: Qcell and Africell

Begin sync button on bold 9780

Hello,

Please, where is the 'begin sync button' on bold 9780. Thanks

Super Contributor
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: Begin sync button on bold 9780

Not sure what you are talking about.. what do you want to sync?? 

If you want to sync media with the computer, the sync button will be on the blackberry desktop software and not on the Bold 9780

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Twitter: @ukmight
1. Click on the " Like " button if you find anything helpful posted.

2. If any of the replies in your post has resolved your problem, mark the reply(ies) as " Solution ", so that others can readily view the solution instead of creating another redundant post.
Posts: 95,170
Likes: 24,504
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Begin sync button on bold 9780

If you're speaking of email, there is no "sync" button on the 9780 (or any BlackBerry device).

Your email is pushed automatically to your 9780 automatically, without prompt on your part.

 

If you're speaking of media, see above, or:

How to synchronize media from a computer to a BlackBerry smartphone



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Super Contributor
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: Begin sync button on bold 9780

In order to sync the status of emails between the server and your device, select reconcile now from the options in your email.
---------------------------------------------------------------------------------------------------------
Twitter: @ukmight
1. Click on the " Like " button if you find anything helpful posted.

2. If any of the replies in your post has resolved your problem, mark the reply(ies) as " Solution ", so that others can readily view the solution instead of creating another redundant post.
New Contributor
Posts: 3
Registered: ‎04-21-2013
My Device: bold 9780
My Carrier: Qcell and Africell

Re: Begin sync button on bold 9780

Thanks for your response. i was trying to download whatsapp from bb apps using my phone, asked to press on the 'begin sync button' to install whatsapp.

Hall of Famer III
Posts: 58,176
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Begin sync button on bold 9780


ukmight wrote:
In order to sync the status of emails between the server and your device, select reconcile now from the options in your email.

Sorry, but that would only be correct in the case of BES..."Reconcile Now" is not functional for BIS...

  • KB05379 Reconcile Now option is not available on the BlackBerry smartphone

The OP did not state BIS or BES, but this is not correct for the actual issue anyway...


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Hall of Famer III
Posts: 58,176
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Begin sync button on bold 9780


ngomoneke wrote:

Thanks for your response. i was trying to download whatsapp from bb apps using my phone, asked to press on the 'begin sync button' to install whatsapp.


It sounds like you are using the PC/browser/USB method to install...as such, that button should be on your PC screen, not on the BB itself.


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
New Contributor
Posts: 3
Registered: ‎04-21-2013
My Device: bold 9780
My Carrier: Qcell and Africell

Re: Begin sync button on bold 9780

Not at all. just using my phone without any connection to a pc. Thanks

Hall of Famer III
Posts: 58,176
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Begin sync button on bold 9780

Interesting...I've never heard of the on-device AppWorld client making such a request to the user...

Can you therefore clarify and provide the exact steps you are following (starting from the Homescreen please), the exact result you expect from each step, the exact result you actually see from each step, and the exact and complete content of any error messages presented?

Thanks!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
Highlighted
Posts: 95,170
Likes: 24,504
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Begin sync button on bold 9780


ukmight wrote:
In order to sync the status of emails between the server and your device, select reconcile now from the options in your email.

That command does not initiate any sync on BIS email accounts. It's basically a a "dumb" function for BIS users, and only works on BES.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code