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BlackBerry® OS Smartphones

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New Contributor
Posts: 5
Registered: ‎08-26-2010
My Device: 9700
Accepted Solution

Big problem! Please help me.

I working with my bb bold 9700, i want to make video clip, and then my bb turn off! When i put my battery and reset, on my bb light only red light about 20 sec. then nothing, is still turn off. I can`t turn on my bb !!!  20 sec red light dont blink, and after my bb dont turn on. please help me? do u know what is a problem???

Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Big problem! Please help me.

First, try it this way...

 

With the BlackBerry device POWERED ON, remove the battery for about five minutes, and then reinsert the battery to reboot.

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New Contributor
Posts: 5
Registered: ‎08-26-2010
My Device: 9700

Re: Big problem! Please help me.

yeah,

 

Thank you!  But now my bb say that my battery iz low power Smiley Happy

hahha i had when my bb turn off 45 % of battery, now is low Smiley Happy

OK!

Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Big problem! Please help me.

Charge it

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code