06-04-2014 05:56 AM
I have the BB id username but forgot the BB id password and also the security question answer.
Could you please help me in reset or receover the same?
thanks a lot for your help.
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06-04-2014 01:28 PM - edited 06-04-2014 03:39 PM
06-04-2014 01:30 PM
Use your e-mail to reset your password,the same email you used as your BlackBerry ID. reset here BB ID Password reset
06-04-2014 03:58 PM
06-05-2014 08:45 PM
Hi and Welcome to the Community!
Please see this "sticky" post for helpful information concerning your BBID situation:
Hopefully, this information will be of use to you. Note carefully please that there is only one method to reset your BBID without the need for the security question/answer...if you do not meet the prerequisite for that method, then none of the automated systems will work, and only human support can help you (the method for which is also documented in the linked thread).
Cheers, and Good Luck!
06-12-2014 04:04 AM
Thanks All for your response.
With long marathon and mulitple tries, I got my security question answered and able to reset the password now.
Very much relieved now.
06-12-2014 12:29 PM
08-05-2014 03:49 AM
hi please could you assist me, my friend at work has lost his password for his blackberry i helped him create one as it was my old phone that i sold to him long story short he cant remember the password to his security question we have tried multiple times with no luck it locked us out and after 15min we have one try and it locks again it getting frustrating please help.
08-05-2014 04:00 AM
08-05-2014 11:14 AM