Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎07-10-2013
My Device: CURVE 9300 3G

Black Berry curve 9300 3G doesn't want to reboot

hello all,


today i decided to delete the facebook app of my blackberry curve 9300, at the end of the process I was asked to restart the phone....but since then the starting process get stopped at about 3/4 of the bar...I waited for several hours but it doesn't want to get fully restarted...I did several restart by taking the battery out and back again without success. I just feel like I lost my phone just because I wanted to remove an application...I tried different things to get the phone back like reloading the OS with the KB1044 but it doesn't work...(it says it doesn't find any update for my phone) I don't know what to do. Can someone help me?



Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked | STL100-2
My Carrier: Globe Telecom

Re: Black Berry curve 9300 3G doesn't want to reboot

Start your phone in safe mode and delete the app if still in there. See this article.

How to start a BlackBerry smartphone in Safe Mode



Good luck!

Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"