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BlackBerry® OS Smartphones

Posts: 15
Registered: ‎03-26-2013
My Device: torch9850
My Carrier: verizon wireless

Black berry torch wifi issue



Am using bb7-9850 device in this wifi is get's connected but not able to browser

it displays not able to browser


please help me in this


One more think - how to know DNS server IP address in the device

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Black berry torch wifi issue

Hey shankarkl,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Do you have a BlackBerry data plan with your network service provider?  Also have you tried to connect to a different Wi-Fi hotspot?  


To find the IP address of the connection, go to Manage Connections>Network and Connections>Mobile Network and then press Menu key and choose Diagnostics Test.  Press Menu again and select Run.


Let me know if you have any more questions.





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