12-27-2012 10:23 AM
Hi new to all this so forgive daft questions. I have a 9800 which keeps freezing when a black square clock appears in the middle of the screen. This is happening more frequently and I don't know what it is or how to get rid of it. also in the top right corner also in a black square appears the letters EN don't know what this means either. Would really appreciate it if someone could help. Many thanks, Nick.
12-27-2012 10:32 AM
When a BlackBerry device is facing memory constraints then this occurs in the device. To know more on this issue check the below knowledge base articles -
Also consider having periodic device reset: When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which resolves minor issues with the BlackBerry device.
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