09-15-2013 02:40 AM
Dear BlackBerry holders, please give me a wink how to reset password on AppWorld (BlackBerry ID).
Unfortunatelly, I forgot password and can't remember the Secret question.
What do I need now to do ?
Appreciate any help.
09-15-2013 05:26 AM
Welcome to BlackBerry Support Forums
You have to remember either your BBID password or the security question , otherwise you are struck !
You can try calling your Carrier if they can help you in resetting your BlackBerry ID password Or login to your email account that you used for BlackBerry ID , search your Inbox and find the original email which was send for BlackBerry ID confirmation , you can delete your BlackBerry ID from there which will allow you to use the same email or username for your BlackBerry ID .
If all above fails then as last option you have to Create and use a new BlackBerry ID , for help refer to this Knowledge Base Article :
KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
Please note , while doing so you'll loose access to any of your paid apps that you bought from BlackBerry World .