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Posts: 2
Registered: ‎05-11-2014
My Device: blackberry bold 9780
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Re: BlackBerry App World additional support

Sir,,,

When I click download button in the bbw says that no caches credentials (error I'd 40721) please. Help me..
Posts: 94,525
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry App World additional support


samimmondal wrote:
Sir,,,

When I click download button in the bbw says that no caches credentials (error I'd 40721) please. Help me..

Read this: 

Article ID: KB32439 Error 40721: No Cached Credentials appears when accessing BlackBerry App World

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Regular Contributor
Posts: 71
Registered: ‎04-30-2008
My Device: Playbook 64 GB (used on Wi-Fi); 9900
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Re: BlackBerry App World additional support

[ Edited ]

Beholder,

 

Thanks for the first item in this thread.

 

But the Support Forums have blindsided us all...your linke to BlackBerry App World FAQ is broken (likely because the FAQ have been deleted or moved).

 

An item from CeralBypass several items down has a list of Knowledge based articles, but the one that seemed appropriate is old, and of no help to me.

 

 

Posts: 94,525
Likes: 24,405
Solutions: 6,350
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry App World additional support

GeorgeB, yes those posts are four years old and some links now are good, some are updated and some fail, but all the KB articles are available in the BlackBerry Technical Solutions center.
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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