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New Contributor
Posts: 4
Registered: ‎12-20-2012
My Device: BB Bold 9780
My Carrier: Vodafone-Essar
Accepted Solution

BlackBerry Apps World not working on BB9780 OS6

I have today upgraded my BB Apps World software 4.0.0.65 today (20-Dec) on my BB9780 OS6, but to my surprise the icon is not visible on the home screen. I tried several times to re-install the software but nothing is happening. Even I tried to get the support forum but no luck. I'm able to see the application installed in the Application Management. Please help to sort out the issue.
Guru II
Posts: 22,045
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: BlackBerry Apps World not working on BB9780 OS6

This should help:

http://www.blackberry.com/btsc/KB29422

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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Contributor
Posts: 4
Registered: ‎12-20-2012
My Device: BB Bold 9780
My Carrier: Vodafone-Essar

Re: BlackBerry Apps World not working on BB9780 OS6

Thanks a lot John....it worked Smiley Happy Smiley Very Happy
Really appreciated your prompt response and solution.

Just want to clarify do I need to upgrade the BB Apps World from now current 4.0.0.55 to any other in future or not?

My BB OS information is below:
BlackBerry® 9780
smartphone (3G, Wi-Fi)
6.0 Bundle 863 (v6.0.0.285, Platform 6.5.0.54)
3G Bands 1,2,5,6

Thanks again for your instant support.
You rocked Smiley Wink
Guru II
Posts: 22,045
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: BlackBerry Apps World not working on BB9780 OS6

You can try it again if you want to. Worst case scenario...you have to do this process again.

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Contributor
Posts: 4
Registered: ‎12-20-2012
My Device: BB Bold 9780
My Carrier: Vodafone-Essar

Re: BlackBerry Apps World not working on BB9780 OS6

Thanks for your instant help and support Smiley Very Happy
New Contributor
Posts: 3
Registered: ‎06-22-2012
My Device: Bold 9780
My Carrier: MTN South Africa

Re: BlackBerry Apps World not working on BB9780 OS6

Hi the support worked thanks! Merry Christmas

Markus BlackBerry Device
New Contributor
Posts: 5
Registered: ‎01-13-2013
My Device: Bold 9780
My Carrier: Idea

Re: BlackBerry Apps World not working on BB9780 OS6

Thanks Buddy, it really worked. Thanks to all who sugested  the same

 

New Contributor
Posts: 5
Registered: ‎01-13-2013
My Device: Bold 9780
My Carrier: Idea

Re: BlackBerry Apps World not working on BB9780 OS6

Thanks dear for the solution for a problem which really killed me for past 1 month

New Member
Posts: 1
Registered: ‎01-26-2013
My Device: 9780
My Carrier: Vodafone

Re: BlackBerry Apps World not working on BB9780 OS6

After two software updates, battery pull finally worked. BB World now visible on my 9780. Cheers!