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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎12-07-2008
My Device: Not Specified

BlackBerry Bold 9000 sync outlook -"runtime error cannot find system in table file"

I use to had a 8800 with Telcel in Mexico, worked fine i used Desktop Manager 4.3 to sync my outlook contacts and calendar, now i changed for a Blackberry Bold and updaetd to Desktop manager 4.6, but every time I tried to configure my desktop manager to sync with outlook i get the following message: "runtime error cannot find system in table file".


After many tries and frsutations for many days that include several install/unistall the DTM (like 20 times) i finally solved:


1. Seems that when you updated ur Desktop Manager or install and uninstall it, you dont clean all ur register, so FIRST OF ALL you have to do DEEP CLEAN:

a. Unistall the desktop manager and follow the instructions in this link:http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...


2. Install the Microsoft driver for Vista or XP: http://catalog.update.microsoft.com/v7/site/search.aspx?q=blackberry


3. Reboot and install the Desktop Manager 4.6, with the following instructions after installation:

a. Right-Click on Command Prompt in Start Menu and choose Run as Administrator
b. Navigate to C:\Program Files\Research in Motion\Blackberry\IS71 Connectors\MS Outlook Connector by typing: c:\> cd program      files\research in motion\blackberry\is71 connectors\ms outlook connector

c. Then type in the command prompt, type: regsvr32 MsOutlookConnector.fil

d. If the registration is successful, the following message displays: DllRegisterSErver in msoutlookconnector.fil succeeded.


4. Download the drivers and install the BB Bold 9000 drivers from telcel (or your carrier, do this searching in the USA site for Balckberry and enter downloads and search for your carrier downloads): https://www.blackberry.com/Downloads/entry.do?code=2AC2406E835BD49C70469ACAE337D292


I am very sure that this will work also on a Blackberry Storm and for the same problem if you have Desktop Manager 4.7.


By the way dont waste your time calling phone support in Mexico for blackberry, they really dont have any idea, they will give the typical answer about uninstall it and install it again, or take the battery out in your blackberry.


Good Luck!!!!