06-25-2013 03:34 AM
Can anyone help me with my phone? My BlackBerry Bold 9700 freezes and restarts whenever I try to make calls and also when I am receiving calls. Everytime I try to make a call, I am hearing a beep on the other side of the line and then the phone would hang up and red LED of the phone lights up then it will reboot. The same goes when someone is calling me. I already tried to remove and put back the battery, the memory card and I have also done security wipe on my phone but the problem still persists.
Would appeciate if you can help me with this. Thanks.