10-17-2013 09:53 PM
My BlackBerry Bold seems to have a mind of its own. I keep getting menus popping up when I'm trying to use the keyboard. I also have the screen constantly going to the Switch Applications Screen. The phone functions but all these things popping up make me crazy!! It's like things are bouncing around even when I'm not touching any keys. I've tried saving my data and wiping the phone and reloading but nothing changed. Any help in fixing the problem would be much appreciated.
10-17-2013 11:50 PM
Hi and Welcome to the Community!
What you describe is often caused by moisture intrusion...if that's at all possible, then
REMOVE YOUR BB BATTERY NOW!!!
Run, don't walk, to this FAQ:
Do everything it says, including waiting the maximum recommended time (perhaps longer...perhaps 5 days). Applying power to your BB between it getting wet and doing this process reduces the chances of success. Further, the only thing predictable about moisture intrusion into a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some come back up right away and be fine. I've seen others never work at all. I've seen still others run for a bit, and then die later. And every thing in between.