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New Member
Posts: 1
Registered: ‎10-11-2008
My Device: Not Specified

BlackBerry Bold - Random Switching Off of the Screen

Hi guys! I've just bought my new Bold, and it randomly turns off itself of the screen! The battery is fully charged but the screen turns itself off! And to turn it back on, I press any buttons but it doesn't do anything. So I constantly shake the phone and it comes back on!

 

Any suggestions?

 

And also, my Bold seems to receive new SMS, MMS and E-mails in packs! So when three smses are sent to me over an hour period. They all come at once although they are sent at different times!!!!!

 

Please help!

Forums Advisor II
Posts: 974
Registered: ‎04-01-2008
My Device: T-Mobile 8100

Re: BlackBerry Bold - Random Switching Off of the Screen

hmmm. Normally pushing a button will make the screen come back on. If your having to shake the handheld to get the screen to come back on you might have a loose wire. I would contact your carrier and exchange it.
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Contributor
Posts: 16
Registered: ‎10-04-2008
My Device: Not Specified

Re: BlackBerry Bold - Random Switching Off of the Screen

I had this problem with 2 bolds, one went back and i solved the problem on the second one. Just make sure or check to see if nothing magnetic is causing the bold to sleep like when put into its original pouch