Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Contributor
Posts: 32
Registered: ‎07-30-2012
My Device: Curve 9320
My Carrier: Vodafone
Accepted Solution

BlackBerry Curve 8520 Emails

Hi,

 

I can receive emails on my BlackBerry Curve 8520.

However, I cannot respond to emails.

Please advise.

Thank you.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BlackBerry Curve 8520 Emails

Hello Lyner47

 

 

Please try those in the same sequence :

 

1- Register your Handheld .

  • KB00510 : How to register a BlackBerry smartphone with the wireless network
  • Wait till a Registration messages comes in your message box.

2- Delete and Resend your Service Book

  • KB05000 : Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
  • KB02830 : Send the service books for the BlackBerry Internet Service
  • ( Wait till a Registration Message comes in your message box for each email that you have configured on your device )

3-  Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back

 

After reboot please check if you're able to send or reply to any emails , If problem persists then refer to this Knowledge Base and try those suggestions :

 

KB02567 : The Send option is not available when forwarding or replying to an email message from a BlackBerry smartphone

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Contributor
Posts: 32
Registered: ‎07-30-2012
My Device: Curve 9320
My Carrier: Vodafone

Re: BlackBerry Curve 8520 Emails

Many thanks for your prompt and professional response.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BlackBerry Curve 8520 Emails

Hey Lyner

 

 

You are most Welcome .. Enjoy  your BlackBerry Smiley Happy

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.