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New Contributor
Posts: 2
Registered: ‎04-18-2013
My Device: BlackBerry Curve 9320
My Carrier: Tesco Mobile

BlackBerry Curve 9320 won't turn on/screen

I was downloading something off App World when it came up with a message to restart my device, so I tried to restart it, but now my phone won't even turn on, it has a full battery, but nothing will happen. My alarm went off this moring aswell, but when it went off the screen still didn't turn on, the phone just made a noise. The problem happened on the 17th, so last night, I took my phone apart and put it in the airing cupboard to completely dry out, but it still doesn't work. what can I do?

Trusted Contributor
Posts: 141
Registered: ‎04-16-2013
My Device: bold 9900
My Carrier: 0

Re: BlackBerry Curve 9320 won't turn on/screen

did you get it wet then?
you said you put it in the airing cupboard?
New Contributor
Posts: 2
Registered: ‎04-18-2013
My Device: BlackBerry Curve 9320
My Carrier: Tesco Mobile

Re: BlackBerry Curve 9320 won't turn on/screen

I don't think so, because it wasn't wet.

Trusted Contributor
Posts: 141
Registered: ‎04-16-2013
My Device: bold 9900
My Carrier: 0

Re: BlackBerry Curve 9320 won't turn on/screen

i would attach it to the PC and open BB desktop manager
see if there is a software update available, if so, then load it
try to reload the whole OS by checking the box on Applications on the BBDM
dont forget to back up before you try any of this