05-31-2013 12:05 AM
Okay, my Curve is stuck on a white screen. I've taken the battery out and put it back in, but that didn't work. Also, it connects to the Desktop Manager as if nothing is wrong. I can't turn it off manually either. Any help please???
06-02-2013 11:25 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to bring the BlackBerry Curve 9330 smartphone back to life: www.blackberry.com/btsc/KB10144
Let me know if you have any more questions.
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