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New Contributor
Posts: 4
Registered: ‎10-08-2009
My Device: Not Specified

BlackBerry Curve Sync Errors

I cannot sync my hand held with my PC.  Appears to be an issue in the calendar software  as this is when the error always occurs.

 

The error message I got on the screen yesterday was as follows; Desktop Mgr.exe - Application Error  (this was the error box heading) The exception unknown software exception (0x0000409) occurred in the application at location 0x07dbde7. 

Also now the desktop manager sometimes seems to close before the synchronization process has completed

 

Any suggestions? No one seems to have heard of this one.

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Retired
Posts: 34
Registered: ‎03-25-2009
My Device: Not Specified

Re: BlackBerry Curve Sync Errors

Have you tried uninstalling/reinstalling Desktop Manager?

Are you using the latest version of Desktop Manager?

New Contributor
Posts: 4
Registered: ‎10-08-2009
My Device: Not Specified

Re: BlackBerry Curve Sync Errors

Yes, tried all those. Issue persists.
Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BlackBerry Curve Sync Errors

Are you on a BES server getting email from work on your device?

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

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New Contributor
Posts: 4
Registered: ‎10-08-2009
My Device: Not Specified

Re: BlackBerry Curve Sync Errors

Nope.....sounds like they are going to send me a new Blackberry
Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BlackBerry Curve Sync Errors

What device do you have so we can put this in the proper area.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 4
Registered: ‎10-08-2009
My Device: Not Specified

Re: BlackBerry Curve Sync Errors

I have the BlackBerry Curve model 8330. My first AND LAST BlackBerry!
Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BlackBerry Curve Sync Errors

Which version of desktop manager did you use?

What PC opersting system?

What version OS is on the handheld?

 

It might help others that want it to work.

 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V