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12-30-2012 04:32 AM
Welcome to BlackBerry Support Forums
Can you explained your issue briefly ! In order to use BBM on your BlackBerry Device we need BlackBerry Data Plan, without that it will not work .
12-30-2012 05:50 AM
You have to contact your Carrier ( One to whom you pay your Mobile Bill ) they can add BlackBerry Data Plan or BIS on your Account. So give a call.
12-30-2012 06:05 AM
does it apply to all BB phones?
Don't know about the future but yes currently every BlackBerry device should have BlackBerry Data Plan or BIS on there account to use BBM or BlackBerry Messenger on there devices.