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New Contributor
Posts: 2
Registered: ‎08-02-2013
My Device: Curve 8520
My Carrier: EE

BlackBerry Desktop/Device Manager Not Working

[ Edited ]

I realise this is a very old thread but I cannot find any others with a solution to this problem. I have tried for hours to get my Curve 8520 to connect to my Mac with SL 10.6. The BB says 'connecting to Desktop' and the computer says BlackBerry® Desktop Software failed to connect to your BlackBerry® device. It all works OK on my netbook with Win7. 

I have installed/uninstalled BB DM so many times I'm getting giddy..... And yes I am using the supplied connection lead. Is there a solution or do users just get a Windows machine?

 

 

 

Subject Title edited to reflect new topic.

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: BlackBerry Desktop/Device Manager Not Working

Hello bb1942

 

Welcome to the forums. 

 

Are you able to test to see if you have the same issue with a different user account on the Mac computer? 

-SR

 

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Highlighted
New Contributor
Posts: 2
Registered: ‎08-02-2013
My Device: Curve 8520
My Carrier: EE

Re: BlackBerry Desktop/Device Manager Not Working

Sorry for the delay SR.

I have tried all sorts to get it to work but have now admitted defeat and will use the netbook I have with Win7.

I am more interested in using the phone than faffing about with software! 

Thanks anyway.

Bert