06-22-2009 07:40 AM
I use a hosted exchange provider who I believe use BES 4.1.6
Previously on my work BES that I manage when you activate a user all their messages are delivered to the built in mailbox.
Why since I have activated my BlackBerry on the new hosted service has an extra icon appeared on my Bold called Desktop. It looks like a BIS icon but since I don't use BIS I am confused as to why it has appeared. My messages appear to be delivered to both
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06-22-2009 11:41 AM
That's actually something may people actually ask about on the forums. That just means the BES admin has seperated your work email from any personal emails that you may have setup on your device. (http://www.blackberry.com/btsc/KB15003)
By default everything goes into the Messages icon. So the Desktop icon is just for your work emails, and any personal email accounts will have their own icon. If you rather just look at your Messages icon then you can just hide the Destkop icon
06-22-2009 04:23 PM - edited 06-22-2009 04:24 PM
03-17-2010 12:30 PM
How do you get the Desktop icon on your BB? I've activated/initialized 3 BB's through BES and only one of them installed the Desktop icon. I would like to get all of them with the Desktop icon. The one that worked was a Storm 9530 and the 2 that didn't work were Storm 2 9550's.
02-05-2013 09:26 PM
Will that icon take up space on the device? The Messages and Desktop icon has the same contents. How can I delete the contents of the Desktop icon and prevent messages from getting in there in the future?