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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎09-16-2012
My Device: BlackBerry 9900
My Carrier: movistar Venezuela

BlackBerry Desktop Manager does not recognize a BlackBerry Bold 9900 Bluetooth paired on a DELL Latitude with W7

Good morning!


I am trying to sync and backup my new BlackBerry Bold 9900 over Bluetooth with my laptop.  Have done all I have read on the web but is not working.


When I start the Desktop Manager, and click on Tools - Add a Bluetooth Device the list comes empty and my device is paired, can listen to music, make phone calls and even use it as a modem.


If I remove the device from the Laptop, and click on Tools - Add a Bluetooth Device, and the I click on Add, the device shows up but as soon as I double click and Windows starts pairing the device I loose it again.


Need help on this.