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New Member
Posts: 1
Registered: ‎09-30-2011
My Device: BlackBerry Torch
My Carrier: AT&T

BlackBerry Desktop Software has stopped working

[ Edited ]

Running Windows 7, downloaded newest version of BlackBerry Desktop. Looks like it installs ok. But, it has never run. Have tried all kinds of combinations. Uninstall, reinstall, msconfig.exe services disable, etc. Nothing works. It just does not run.


Message details:

BlackBerry Desktop Software has stopped working

Windows can check online for a solution to the problem.

Check online for a solution and close the problem

Close the program



  Stopped working

Problem signature:

  Problem Event Name: CLR20r3 Signature 01: rim.desktop.exe Signature 02: Signature 03: 4dee095a S 04: PresentationCore 05: 06: 4a174f97 07: 5019 08: 0 09: System.TypeInitialization OS Version: 6.1.7600. Local ID: 1033


Please help! This is very aggrevating. Any ideas are welcome.


Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: BlackBerry Desktop Software has stopped working

Hi dcl_5,


Welcome to BlackBerry Support Community Forums.

You may have User Account Control enabled. First try uninstalling the Desktop Software, disabling UAC, rebooting and reinstalling. http://bbry.lv/qq9xoL  and  http://bbry.lv/acVRkU


Hope this helps,



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