05-21-2012 09:48 AM
Hey I have a problem every time I try to install the bb desktop manager it tells me it requires Microsoft visual C++ 2008 and it has the button install in the box that mentioned that. When I press install it shows that its installing the C++ 2008 which I already have in my PC then it stops and tells me that C++ 2008 is required to complete the instillation and then I press OK and everything shuts down then shows me the bb installer with the button finish.
I have an acre laptop Aspire 5940G with operating system windows 7 ultimate 64 bit.
Pleas replay ASAP
05-25-2012 01:11 PM
Welcome to the BlackBerry® Support Community Forums.
Before running the BlackBerry® Desktop Software installer try installing Microsoft® Visual C++® 2008 SP1 first and then try doing the install.
The following article had a direct link to install Microsoft® Visual C++® 2008 SP1:
Wizard was interrupted before software could be completely installed
I hope this helps.