08-23-2013 07:46 PM
After having downloaded BlackBerry App World from www.blackberryappworld.com with my phone browser, whenever I try to open App World I am presented with a loading screen for about 2 secconds then once it has finished loading I am told App World requires the latest version of BlackBerry ID and I have two options Close or Update. If I click on Update I get the message Sorry, the software update server is unavailable. Please try again, and the option to retry. If I select Close I get BlackBerry ID installation failed. Please try again later (80002) and I have to select OK after which the app closes.
After some reasearch I have found that many people have solved this using a WiFi connection but due to having a first generation Storm I am unable to do this. Configuring APN settings does not work either. I am unable to find Permit Insecure Renegotitation in the TLS menu.
I am running BB OS 18.104.22.1681 (Platform 22.214.171.1240)
I do not have Blackberry Internet Service.
Thank You in advance
08-24-2013 04:33 PM
I am unfamiliar with your problem but if you can send and receive emails then it should work.
If you type on top of this forum page into the 'search' field 80002 and then click the search button to the right this will give you a list of many 80002 issues discussed on this forum and maybe on thread deals with your issue. Please, check it out.
The first storms had no Wi-Fi options? Really? I was able to set up a BBID via Wi-Fi without a SIM card on a curve 3200. Maybe, there is a way in these links for your case. Good luck.
08-24-2013 07:54 PM
09-06-2016 05:55 PM
i have a blackberry 9300 i have installed appworld on my blackberry but when i open it it say tou me blackberry world need a latest version and ask m close and update so i chose update but it give me error that service is unavailabel installation faild try again later and i click ok the it gives me error 80002...
remember i already use on wifi conection... but problem is continue