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New Contributor
Posts: 2
Registered: ‎07-26-2008
My Device: Not Specified

BlackBerry Media Sync - Operating system not supported ?

I downloaded BB Media Sync & when I went to install it came up with error message that the operating system was not supported. According to requirements listed, I meet ALL the criteria. Below is the info on my computer & Curve. If anyone can help I will be grateful.

 

Windows XP, MCE 2002, Service Pack 3

2 GB RAM, 170 GB drive space available

iTunes version 7.6

BlackBerry Desktop version 4.5, Device 4.2.2.180

Curve model 8320 w/ 4 GB media card (T-Mobile)

 

Thanks, Rick

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: BlackBerry Media Sync - Operating system not supported ?

I have an almost identical setup for both PC and Desktop 4.5. I am with Verizon, but I don't see that affecting anything.

I know it's pretty basic, but have you removed the software through setting on the PC and tried downloading and reinstalling?

Just a thought.

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New Contributor
Posts: 2
Registered: ‎07-26-2008
My Device: Not Specified

Re: BlackBerry Media Sync - Operating system not supported ?

Thanks, I had already tried that, and tried again, still says unsupported OS.

 

Take care

Highlighted
New Contributor
Posts: 7
Registered: ‎07-29-2008
My Device: Not Specified

Re: BlackBerry Media Sync - Operating system not supported ?

I am having the exact same problem, WTH is going on?