07-27-2009 06:26 PM
I have been trying to sync my BB Curve with Media Sync and am continually receiving the same error message, "BlackBerry® Media Sync has encountered a problem and needs to close. We are sorry for the inconvenience."
I have tried restarting the computer, insalling and reinstalling, MediaSync, Desktop Manager and iTunes. All these actions seem to be ineffectivei n syncing music to my Curve via Media Sync and I keep receiving the same error message. I am able to manually move music from iTunes onto my Memory Card in the E: Drive. Any assistance in troubleshooting Media Sync would be greatly appreciated. Thanks
BlackBerry Media Sync 18.104.22.168
BlackBerry Desktop Software 5.0
BlackBerry Curve 8310 (v22.214.171.124)
-8 GB Kingston MicroSDHC
Windows XP SP2
Solved! Go to Solution.
07-27-2009 06:34 PM
Hi and welcome to the forums!
The Microsoft® .NET framework used by the BlackBerry Media Sync product is not installed properly or has become corrupted.
07-27-2009 11:43 PM
08-05-2009 04:46 PM
12-21-2009 09:48 PM
Why aren't there many solutions to this issue. I have an open case with BlackBerry support, but if anyone can help in the meantime I would appreciate it.
I am trying to use BlackBerry Media Sync 126.96.36.199 to sync music from iTunes to my BlackBerry Bold 9700 and I am getting that error message "BlackBerry® Media Sync has encountered a problem and needs to close. We are sorry for the inconvenience." Any assistance, thoughts, or opinions in troubleshooting Media Sync would be greatly appreciated. Thank you in advance.
BlackBerry Bold 9700 (v188.8.131.525) (Platform 184.108.40.206)
BlackBerry Media Sync 220.127.116.11
BlackBerry Desktop Software 5.0.1
Memory the standard 2 GB microSD memory card
Processor: 3.20 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache
Memory: 1024 Megabytes
Sortware: Windows XP Pro SP3