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New Member
Posts: 2
Registered: ‎04-08-2010
My Device: BlackBerry Curve 8520
My Carrier: Orange
Accepted Solution

BlackBerry Messenger chain message virus?

I've just recieved a message off a couple of contacts via BBM claiming to be a message from RIM saying that the BBM servers are full and if users do not send the message to all of their contacts on BBM then RIM will assume they are inactive users their BlackBerry Internet Service will be deactivated.

The text of the message was in blue, and had a link at the end 'www.blackberry.com/inactiveusers' which doesn't exist.


Surley this is a virus? I have deleted the message and haven't sent it on.

Anyone else had this message? Is it a virus or is it genuine?



New Member
Posts: 1
Registered: ‎04-08-2010
My Device: 8900
My Carrier: T-mobile

Re: BlackBerry Messenger chain message virus?

No. It is not a virus. And it is not genuine either. It is rather a separator. It identifies those people from your contact list that are dumb enough not to spot a hoax even if it literally screams the word.


"Hey, we are from RIM. Our servers are so damned overloaded with BB messages that we would please like EVERYONE to send even more messages.....:"


You get the point ?


New Member
Posts: 1
Registered: ‎04-08-2010
My Device: Bold 9000
My Carrier: Rogers

Re: BlackBerry Messenger chain message virus?

It's not legitimate, it's effectively a chain letter that gets forwarded around by people fear reprecussion if they don't.  It doesn't have the ability to harm you, your phone, or anything else.


Also, the link is to a non-existant page.  I got this same message from a friend today who then was barraded by responses telling him he's "a huge tool" for sending it around Smiley Happy  So don't worry, you're not the only one concerned about its legitmacy!

Posts: 95,513
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry Messenger chain message virus?

It's a fake.


There's no virus or spam message, and link given is dead.


Besides the wording of the message ("our servers have recently been really full"), RIM doesn't rely on a network of nitwit friends to inform it's users of server issues.


My advice? Delete from your contact list those friend who forwarded you that message and the world might sleep better tonight. :smileywink:

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New Member
Posts: 3
Registered: ‎04-08-2010
My Device: Blackberry Curve 8330
My Carrier: Verizon

Re: BlackBerry Messenger chain message virus?

Thanks for the help here too...I was wondering what was going on.

Posts: 616
Registered: ‎03-25-2009
My Device: BlackBerry Curve 9360
My Carrier: Bell

Re: BlackBerry Messenger chain message virus?

Yes, this is a hoax. Just in case people are curious about the details:


A hoax message circulating on BlackBerry Messenger (BBM) asks users to forward on the BBM message to their contacts in order to maintain BBM service, and claims to have been originally sent by Research In Motion (RIM).  

Rest assured that this BBM message did not originate from RIM and that it does not impact the security of BlackBerry smartphones. It is simply a hoax chain message. Unfortunately, many social networking applications face this scenario, whereby any message, including a hoax message, can be forwarded to a user from one of their contacts. We recommend that users simply ignore the message and do not forward it.

English version of illegitimate broadcast message:

Hello, greetings from RIM (Research In Motion) proprietors of BlackBerry. This message is to inform all of our users, that our servers have recently been really full, so we are asking for your help to fix this problem. We need our active users to re-send this message to everyone on your contact list in order to confirm our active users that use BlackBerry Messenger, if you do not send this message to all your BlackBerry Messenger contacts then your account will remain inactive with the consequence of losing all your contacts.

We apologize for the inconvenience but this is the only way possible to resolve this problem. Sincerely Research in Motion. For more information visit:


Spanish version of illegitimate broadcast message:

Hola, reciban un cordial saludo de parte de Research In Motion propietarios de la marca BlackBerry. Este mensaje es para informarle que nuetros servidores han estado ultimamente muy  llenos, asi que porfavor requerimos de su ayuda para mejorar este problema. Por lo tanto necesitamos que reenvieen este mensaje a toda su lista de contactos para asi poder comprobar los usuarios activos de BlackBerry Messenger, de lo contrario de no enviar este mensaje a toda su lista de contactos, su BlackBerry Messenger quedara como inactivo teniendo como consequencia la perdida de todos su contactos.


Disculpen las molestias pero es asi la unica manera de resolver este grave problema. Sinceramente Research In Motion. Para mas informacion visiten: www.blackberry.com

The only stupid question is the one you don't ask before you reboot the BES.
New Member
Posts: 1
Registered: ‎11-17-2010
My Device: Not Specified

Re: BlackBerry Messenger chain message virus?

Very clever answer! Can't stand such gullibleness either. All they have to do is Google it!
Posts: 1
Registered: ‎08-30-2011
My Device: Blackberry Torch 9800
My Carrier: Orange

Re: BlackBerry Messenger chain message virus?

What about all these stupid chains that are being sent by children and teenagers, how can I stop these arriving at my Blackberry